Overview
Right at Home, located in Derry, New Hampshire, provides trusted in-home care for seniors and adults with disabilities. Their services are designed to help loved ones live independently at home, with a focus on creating custom care plans that cater to individual needs.
Services & Support
Right at Home offers a range of services, including companionship, hygiene support, respite care, and physical assistance. Their caregivers are available 24/7, ensuring that clients receive support during holidays, weekends, evenings, and overnight. This flexibility allows families to feel secure knowing that their loved ones are cared for at all times.
Care Approach & Staff
The caregivers at Right at Home are frequently described as compassionate, professional, and attentive to the needs of their clients. Many reviews highlight the organization’s commitment to dignity and respect for both clients and caregivers. The staff is trained to match caregivers with clients based on personality and skill level, ensuring a harmonious fit that enhances the care experience. Additionally, the company is noted for its strong internal training programs, which help maintain high standards of care.
Who They Serve
Right at Home serves seniors and adults with disabilities, providing essential support that allows them to maintain their independence at home. Families have expressed gratitude for the peace of mind that comes from knowing their loved ones are well cared for by dedicated professionals.
What Families Say
Families have shared positive experiences with Right at Home, often emphasizing the supportive nature of the staff. One family noted how their mother was happy with her caregivers, which provided them peace of mind. Another family appreciated the responsiveness of the team and their ability to accommodate changing schedules. However, some concerns were raised regarding the hiring practices and training of new staff, suggesting that while many caregivers are excellent, there are instances where experience may vary.
Room for Improvement
A few reviews pointed out concerns regarding the hiring process and the experience levels of some caregivers. There were mentions of high turnover and the need for more comprehensive training for new hires. Addressing these issues could enhance the overall quality of care provided.
Summary
Right at Home in Derry, New Hampshire, is dedicated to providing compassionate and personalized in-home care for seniors and adults with disabilities. With a focus on dignity and respect, their caregivers are trained to meet the unique needs of each client. While many families express satisfaction with the services, there are areas for improvement in staff training and retention. Overall, Right at Home is regarded as a reliable option for families seeking home health care support.