Overview
Right at Home, located in Colorado Springs, Colorado, provides trusted in-home care for seniors and adults with disabilities. Their services are designed to support loved ones in maintaining independence at home through a variety of care options.
Services & Support
Right at Home offers a range of services including companionship, hygiene support, respite care, and physical assistance. They create custom care plans tailored to the unique needs of each client, ensuring personalized support. Their caregivers are available 24/7, including holidays, weekends, evenings, and overnight, to provide assistance whenever it is needed.
Care Approach & Staff
The staff at Right at Home are frequently described as kind, attentive, and professional. They take pride in their work, which is evident in the care they provide. Many families have expressed gratitude for the dedication and compassion shown by the caregivers during challenging times. However, some reviews highlight inconsistencies in caregiver experience, which can affect the quality of care.
Who They Serve
Right at Home primarily serves seniors and adults with disabilities, offering support that allows them to live independently at home. Their services are aimed at enhancing the quality of life for clients and easing the burden on family members.
What Families Say
Families have shared mixed experiences with Right at Home. Many express appreciation for the compassionate care provided by the staff, noting that caregivers go above and beyond to meet their loved ones’ needs. Positive comments highlight the responsiveness of the team in managing scheduling changes and their overall professionalism. However, there are also concerns regarding specific caregivers’ behavior and the treatment of employees, with some families advising caution in choosing this agency.
Room for Improvement
There are noted concerns regarding the consistency of caregiver quality and communication from the office staff. Some families have reported negative experiences with specific caregivers, suggesting a need for better oversight and training. Additionally, feedback from former employees indicates potential issues with staff treatment and support.
Summary
Right at Home in Colorado Springs offers a variety of in-home care services aimed at supporting seniors and adults with disabilities. While many families commend the compassion and dedication of the caregivers, there are concerns about the consistency of care and communication. Families considering Right at Home may want to weigh these aspects carefully based on their specific needs.
