Overview
Right at Home, located in Beckley, West Virginia, provides in-home care services for seniors and adults with disabilities. Their team of highly trained caregivers offers a range of support, including companionship, hygiene assistance, respite care, and physical help, aimed at enabling clients to live independently at home. The agency emphasizes the creation of custom care plans tailored to each individual’s unique needs.
Services & Support
Right at Home offers a variety of services designed to support clients in their daily lives. Caregivers provide assistance with personal care, household tasks, and companionship. The agency is available 24/7, including during holidays and weekends, ensuring that help is always accessible when needed.
Care Approach & Staff
The caregivers at Right at Home are frequently described as compassionate and dedicated. Families have expressed gratitude for the support their caregivers provide, noting their willingness to go above and beyond in meeting the needs of clients. However, some reviews indicate that experiences with the office staff can vary, with a few families reporting challenges in communication and support from management.
Who They Serve
Right at Home serves seniors and adults with disabilities, offering personalized care that caters to individual circumstances. Families have shared positive experiences about the long-term relationships formed with caregivers, who often become integral parts of their clients’ lives.
What Families Say
Many families have praised the caregivers for their kindness and effectiveness. Clients have reported that caregivers have significantly improved their quality of life, with some caregivers being described as “part of the family.” However, there are some negative experiences noted, particularly regarding specific staff members, which have impacted overall satisfaction for certain families.
Room for Improvement
While many families report positive experiences, some reviews highlight concerns about the office management and communication. A few families have expressed dissatisfaction with specific staff interactions, suggesting that there may be room for improvement in how the agency addresses client concerns and manages its personnel.
Summary
Right at Home in Beckley, West Virginia, offers a range of in-home care services tailored to the needs of seniors and adults with disabilities. While many families appreciate the compassionate care provided by their caregivers, there are mixed reviews regarding the office staff’s responsiveness and management practices. Overall, the agency has made a positive impact on the lives of many clients, fostering long-term relationships between caregivers and families.
