Overview
Progressive Home Health & Hospice, located in Modesto, California, provides a range of home health and hospice services to support patients and their families. The organization is noted for its commitment to patient care, although experiences can vary significantly among clients.
Services & Support
Progressive Home Health & Hospice offers a variety of services, including nursing care, physical therapy, occupational therapy, and speech therapy. Some families have expressed satisfaction with the care received, highlighting the professionalism and compassion of certain staff members, particularly in hospice care settings. However, there have also been reports of unsatisfactory experiences related to the timeliness and quality of nursing care.
Care Approach & Staff
The staff at Progressive Home Health & Hospice includes nurses, physical therapists, occupational therapists, and home health aides. While some clients have praised the dedication and friendliness of the staff, others have raised concerns about the professionalism and training of certain nurses. Instances of rushed visits and a focus on billing over patient care have been noted, which may affect the overall patient experience.
Who They Serve
The agency serves patients in need of home health and hospice care. Reviews indicate that they have provided essential support to families during difficult times, particularly when other agencies were unable to assist.
What Families Say
Feedback from families is mixed. Some clients commend the agency for their compassionate care and effective support during hospice situations, while others report negative experiences, including unprofessional conduct and inadequate responses to patient needs. A few families have expressed a strong recommendation for the agency based on positive interactions with specific staff members.
Room for Improvement
Several reviews highlight issues with punctuality and the perceived lack of personalized care. Concerns regarding the training and professionalism of some nursing staff have also been raised, suggesting a need for improvements in these areas to enhance the overall quality of care.
Summary
Progressive Home Health & Hospice in Modesto, California, has garnered a mix of feedback regarding its services. While many families appreciate the compassionate care provided by some staff members, there are notable concerns about the reliability and professionalism of certain nursing services. Families considering this provider may want to weigh both the positive experiences and the areas needing improvement.
