Overview
Professional Home Health Care, located in Pueblo, Colorado, is a privately owned agency providing home health care services. The agency has received a mix of feedback from families regarding the quality of care and service consistency.
Services & Support
The agency offers a range of home health care services, although specific details about the types of services provided are not outlined in the available information. Some families have expressed dissatisfaction with the reliability of service delivery, noting instances where care workers did not fulfill their expected duties.
Care Approach & Staff
Feedback regarding the staff at Professional Home Health Care is varied. While some families have reported positive experiences with compassionate and caring nurses and aides, others have raised concerns about the professionalism and reliability of certain staff members. There are claims that some workers did not adhere to medical guidelines, which led to questions about the quality of care being provided.
Who They Serve
The agency serves a range of clients, including those requiring ongoing care for serious health conditions. However, some reviews indicate dissatisfaction with the agency’s responsiveness to specific care needs, particularly for clients with complex medical requirements.
Service Area
Professional Home Health Care operates in Pueblo, Colorado, serving the local community and surrounding areas.
What Families Say
Reviews reflect a significant divide in family experiences. While some clients commend the caring nature of the staff and the agency’s communication, others have expressed serious concerns about service reliability and adherence to care plans. Specific complaints include inconsistent scheduling, lack of proper staffing during illness, and insufficient communication regarding staff health and availability.
Room for Improvement
Several reviews highlight areas needing attention, particularly regarding service reliability and adherence to care protocols. Families have noted instances where staff did not follow medical restrictions or failed to provide adequate coverage for clients, leading to concerns about overall care quality.
Summary
Professional Home Health Care in Pueblo, Colorado, offers home health care services with mixed reviews from families. While some appreciate the compassionate care provided by certain staff members, others have raised concerns about reliability and adherence to care standards. Families considering this agency may want to weigh these varied experiences when making a decision.
