Overview
Prestige Home Health Care Agency and Services LLC, located in Newport News, Virginia, is a home health care provider dedicated to delivering quality care and support through skilled professionals. The agency emphasizes individualized care and clinical expertise, aiming to meet the unique needs of each client.
Services & Support
Prestige Home Health Care Agency offers a range of home health care services, focusing on providing high-quality support tailored to the needs of their clients. The agency aims to ensure that individuals receive the attention and care necessary for their well-being.
Care Approach & Staff
The agency’s owner is noted for her commitment to both clients and employees, striving to create a supportive environment. However, some reviews indicate challenges with communication between management and staff, which may impact service delivery. While there are positive mentions of the office manager’s professionalism and knowledge, there are also concerns regarding the overall professionalism of the agency.
Who They Serve
Prestige Home Health Care Agency serves individuals in need of home health care services, focusing on providing personalized care to enhance the quality of life for clients and their families.
Room for Improvement
Feedback from clients highlights significant issues with communication and reliability. Several reviews mention that clients were left without care when aides did not arrive, indicating a need for improved communication regarding service availability. These concerns suggest that the agency may benefit from addressing operational challenges to better serve their clientele.
Summary
Prestige Home Health Care Agency and Services LLC in Newport News, Virginia, aims to provide high-quality home health care with a focus on individualized support. While the agency’s commitment to client care is evident, there are notable concerns regarding professionalism and communication that may affect the overall experience for families seeking reliable home health services.
