Overview
Premium Choice Home Care, located in Idaho Falls, Idaho, has been providing compassionate home care services since 2013. The company is dedicated to offering personalized care plans and 24/7 availability to meet the diverse needs of its clients. They serve individuals from various backgrounds, including the elderly, disabled, children, and those facing mental or emotional challenges.
Services & Support
Premium Choice Home Care specializes in a wide range of home care services tailored to individual needs. Their offerings include assistance for clients with chronic illnesses, memory loss, and reduced mobility. The staff is trained to provide one-on-one care, ensuring that each client receives the attention and support they require.
Care Approach & Staff
The care approach at Premium Choice Home Care emphasizes compassion and responsiveness. Staff members are noted for being kind and caring, contributing to a positive experience for clients. Families have appreciated the thoroughness and quick responses from the team, highlighting the dedication of the owner and staff in addressing client needs.
Who They Serve
Premium Choice Home Care serves a broad spectrum of clients, including seniors, children, and individuals with various health challenges. Their services cater to those requiring assistance with daily activities, as well as specialized support for conditions such as dementia.
Service Area
The company provides in-home care services not only in Idaho Falls but also in surrounding areas such as Rexburg, Rigby, and Blackfoot, covering all of East Idaho.
What Families Say
Reviews reflect a mix of experiences with Premium Choice Home Care. While some families have expressed concerns about communication and responsiveness, others have praised the quality of care and the ability of staff to connect with clients. One family noted that their difficult family member found the right aid through the company, which speaks to the staff’s adaptability and skill in matching caregivers with clients.
Room for Improvement
There have been mentions of communication issues and delays in service, which some families found concerning. Addressing these areas could enhance the overall client experience.
Summary
Premium Choice Home Care offers a range of compassionate home care services in Idaho Falls and the surrounding areas. With a focus on personalized care and responsiveness, the company aims to meet the diverse needs of its clients. While there are positive testimonials regarding staff and care quality, some families have indicated areas for improvement, particularly in communication and service efficiency.
