Overview
Preferred Home Health Care & Nursing Services, located in Jersey City, New Jersey, has been delivering medical and non-medical home health care services for over 35 years. The agency has built a reputation for compassionate care and is committed to helping clients and their families navigate the complexities of home health care. They have established strong relationships with local hospitals and nursing homes, enhancing their ability to provide quality services.
Services & Support
Preferred Home Health Care offers a range of services designed to meet the needs of clients requiring both medical and non-medical assistance. Their offerings include skilled nursing care, personal care assistance, and hospice services. The agency aims to provide tailored support to clients, ensuring they receive the appropriate level of care in the comfort of their own homes.
Care Approach & Staff
The agency emphasizes a compassionate approach to care, with staff members described as friendly and knowledgeable. Clients have expressed appreciation for the professionalism and support provided by the nursing staff, highlighting their ability to alleviate concerns during recovery. This focus on building trusting relationships is a core aspect of their service philosophy.
What Families Say
Experiences with Preferred Home Health Care have been mixed. Some clients have reported positive interactions, praising the friendliness and expertise of the nursing staff. However, there have also been significant concerns raised about the organization’s level of service, with some individuals expressing dissatisfaction with the care they received. These contrasting experiences suggest that while some families have found the service beneficial, others have encountered challenges that impacted their overall satisfaction.
Room for Improvement
There are notable concerns regarding the organization’s internal processes and communication, as expressed by some clients. A few reviews indicated feelings of disorganization, which have affected the quality of service for certain individuals. Addressing these issues may enhance overall client satisfaction.
Summary
Preferred Home Health Care & Nursing Services has a long-standing history of providing home health care in Jersey City, New Jersey. While many families have benefited from their compassionate and knowledgeable staff, there are also concerns about disorganization that have impacted some clients’ experiences. Families considering this agency may want to weigh the positive feedback against the reported challenges to make an informed decision.
