Overview
Preferred Care at Home of Macomb, Grosse Pointe and Eastern Oakland, located in Clinton Township, Michigan, has been dedicated to enhancing the lives of seniors since 1984. The organization focuses on providing tailored home care services through compassionate and experienced caregivers, ensuring clients maintain their dignity and independence at home. Their commitment to reliability and affordability positions them as a trusted partner for elder care services.
Services & Support
Preferred Care at Home offers a wide range of non-medical services designed to meet the diverse needs of seniors. These include companion care, personal care, homemaker services, and specialized care for conditions such as dementia and Alzheimer’s. They also provide hospital-to-home transition care and end-of-life support, ensuring that clients receive the necessary assistance during critical times. Care can be arranged for as little as one hour a day up to 24-hour live-in care, allowing families to choose the level of support that best fits their loved one’s needs.
Care Approach & Staff
The staff at Preferred Care at Home are frequently described as compassionate and dedicated, with many reviews highlighting the strong relationships they build with clients. Caregivers are noted for their commitment to treating clients with respect and kindness, often going above and beyond to ensure that seniors feel comfortable and cared for in their own homes. The leadership team’s extensive experience contributes to a culture of excellence throughout the organization.
Who They Serve
Preferred Care at Home serves a variety of clients, primarily focusing on seniors who require assistance with daily living activities. Their services are beneficial for individuals transitioning from hospital to home, as well as those needing ongoing support due to chronic health conditions. The organization aims to provide a better alternative to nursing homes, allowing seniors to remain in familiar surroundings while receiving the care they need.
Service Area
The service area for Preferred Care at Home includes Clinton Township, as well as surrounding regions such as Macomb County, Grosse Pointe, Fraser, Warren, Roseville, and St. Clair Shores. This broad coverage allows them to reach a significant number of families in need of home care services.
What Families Say
Families have generally reported positive experiences with Preferred Care at Home, often praising the compassionate nature of the caregivers. Many clients appreciate the reliability and professionalism of the staff, noting that they feel like family. However, there have been some concerns raised regarding specific caregiver performance, with one family expressing dissatisfaction with the care provided by a particular staff member. This highlights the importance of effective communication between families and the agency to ensure that care meets expectations.
Room for Improvement
While many reviews commend the quality of care, there are instances where families have expressed concerns about specific caregivers. It is essential for the agency to maintain open lines of communication and address any issues promptly to ensure the highest standards of care are met consistently.
Summary
Overall, Preferred Care at Home of Macomb, Grosse Pointe and Eastern Oakland has established a reputation for providing compassionate and reliable home care services in Clinton Township, Michigan. With a wide range of services tailored to meet the needs of seniors, they strive to enhance the quality of life for their clients while preserving their independence. Families seeking personalized care for their loved ones may find Preferred Care at Home to be a supportive option.