Overview
Pleet Home Care CDPAP, located in Buffalo, New York, specializes in assisting families with home care through the Consumer Directed Personal Assistance Program (CDPAP). The agency focuses on enabling families to provide care for their loved ones while helping them navigate the necessary paperwork to receive compensation for their services.
Services & Support
Pleet Home Care CDPAP offers a range of services designed to support families in providing home care. They assist with the completion of necessary documentation to ensure family members can be compensated for caregiving. The agency emphasizes the importance of having trusted individuals care for loved ones, which includes help with daily chores and providing emotional support.
Care Approach & Staff
The staff at Pleet Home Care CDPAP is described as benevolent, attentive, and committed to delivering quality care. Many reviews highlight the professionalism and compassion of the aides, who are noted for their exceptional care for patients. Families appreciate the staff’s dedication to matching the right caregivers with the right patients, ensuring personalized attention.
What Families Say
Families have shared positive experiences with Pleet Home Care CDPAP, often praising the staff for their kindness and support. Many reviewers have expressed gratitude for the assistance they received, noting that the staff helped them navigate the complexities of the CDPAP program. However, some families have mentioned challenges with communication regarding administrative aspects, indicating that while the caregiving is strong, there can be issues with responsiveness from office staff.
Room for Improvement
Several reviews pointed to communication challenges within the administrative team, with some families expressing frustration over delays in responses and handling of paperwork. This feedback suggests that while the caregiving aspect is well-received, there may be room for improvement in the overall communication process.
Summary
Pleet Home Care CDPAP in Buffalo, New York, is dedicated to supporting families in providing home care through the CDPAP program. With a focus on compassionate and professional caregiving, the agency has garnered positive feedback from families. However, some concerns regarding administrative communication have been noted, indicating an area for potential improvement. Overall, Pleet Home Care CDPAP is recognized for its commitment to quality care and support for families in need.
