Overview
Pas Home Care, LLC, located in Weslaco, Texas, is a home health care provider offering a range of services designed to assist individuals in their daily living. The agency emphasizes a commitment to quality care and support, catering to the needs of clients through various programs.
Services & Support
Pas Home Care provides a variety of services including Primary Home Care (PHC), Community Attendant Services, Family Care Services, and support through the STAR PLUS Waiver Program. They also offer private pay options and Community Living Assistance and Support Services (CLASS), as well as outreach assistance for renewing benefits and conducting assessments.
Care Approach & Staff
The staff at Pas Home Care is frequently described as attentive, caring, and compassionate. Many reviews highlight the supportive nature of the administrative team, noting their dedication to both clients and employees. The agency aims to create a welcoming environment, treating clients like family and ensuring that safety measures are promptly implemented when issues arise.
Who They Serve
Pas Home Care serves individuals who require assistance with daily living activities, including those enrolled in various support programs. Their services are tailored to meet the unique needs of each client, providing a compassionate approach to home health care.
Service Area
The agency is based in Weslaco, Texas, and serves the surrounding community, ensuring accessibility for those in need of home care services. Facilities are equipped with handicap ramps and parking to accommodate all clients.
What Families Say
Families have expressed a positive overall experience with Pas Home Care, particularly praising the customer service provided by the office staff. Many reviews note the dedication of the employees to quality care and their willingness to work with clients during challenging times. However, there have been isolated negative experiences reported, indicating variability in service delivery.
Room for Improvement
While many clients have had positive experiences, there are some concerns regarding specific staff interactions and service consistency. Addressing these issues may enhance the overall client experience.
Summary
Pas Home Care, LLC in Weslaco, Texas, offers a comprehensive range of home health care services with a focus on compassionate and attentive care. The agency is well-regarded for its supportive staff and commitment to client well-being, although there are areas identified for improvement based on client feedback.
