Overview
Paragon Home Health Care, located in Mishawaka, Indiana, is a family-owned agency that has been providing home health care services for over a decade. The agency is Medicare Certified and JCAHO Accredited, ensuring a level of quality and compliance in their care delivery. Paragon aims to treat patients with compassion, integrity, and respect, offering a variety of services tailored to meet individual needs.
Services & Support
Paragon Home Health Care offers a comprehensive range of services, including in-home nursing, physical therapy, occupational therapy, speech therapy, medical social work, and home health aide services. These services are designed to assist individuals who may require rehabilitation or treatment while remaining in the comfort of their own homes. The agency is particularly focused on helping clients with mobility issues, those recovering from surgery, seniors, and individuals with chronic conditions.
Care Approach & Staff
The staff at Paragon Home Health Care is described as friendly, contributing to a welcoming environment for patients. However, some feedback indicates that certain staff members, particularly in management, may come across as pushy, which has affected the overall perception of customer service. Despite this, there are positive mentions of individual staff members, such as one office representative who is noted for her positive attitude.
Who They Serve
Paragon Home Health Care serves a diverse clientele, including seniors and individuals recovering from medical procedures or dealing with chronic health conditions. Their services are designed to support those who prefer or need to receive care at home rather than in a clinical setting.
Summary
In summary, Paragon Home Health Care in Mishawaka, Indiana, provides a variety of home health services aimed at enhancing the quality of life for patients in need of care. While the agency is praised for its friendly staff and range of services, there are mixed reviews regarding customer service experiences. Families considering Paragon may appreciate the focus on compassionate care within a home environment.
