Overview
Our Angel Home Health Care, located in El Paso, Texas, provides home health care services. However, recent reviews indicate significant concerns regarding their practices and reliability.
Services & Support
The specific services offered by Our Angel Home Health Care are not detailed in the provided information. However, it is evident from the reviews that there are serious issues with the quality of care being provided. Families have expressed dissatisfaction with the level of professionalism and adherence to health protocols.
Care Approach & Staff
Reviews highlight troubling behaviors from the staff, including neglectful practices such as failing to wear gloves when taking vitals and not sanitizing hands. These actions raise concerns about the training and professionalism of the caregivers. Additionally, families have reported issues with caregiver reliability, noting that caregivers have left clients alone and have quit frequently.
Who They Serve
Our Angel Home Health Care serves families needing home health care assistance. However, there are serious concerns regarding their ability to provide safe and reliable care, particularly for clients with specific needs, such as those with dementia.
Room for Improvement
Multiple reviews indicate a need for improvement in several areas. Concerns were raised about the professionalism of the staff, adherence to health and safety protocols, and overall reliability in providing care. Families have expressed a lack of trust in the company’s ability to care for their loved ones.
Summary
In summary, Our Angel Home Health Care in El Paso, Texas, faces significant challenges in delivering quality home health care. Reports of unprofessional behavior, neglect, and reliability issues raise serious concerns for families considering their services.
