Overview
Open Arms Personal Care, located in Norfolk, Virginia, is a licensed and insured provider of a comprehensive range of home and health care services. The company offers an alternative to assisted living facilities and nursing homes, with a focus on enhancing the lives of seniors and disabled individuals by allowing them to remain in familiar surroundings while receiving necessary assistance.
Services & Support
Open Arms Personal Care provides a variety of services designed to meet the needs of their clients. These services include personal care assistance, companionship, and support for daily living activities. The company aims to deliver personalized care that promotes independence and improves the overall quality of life for seniors and individuals with disabilities.
Who They Serve
The primary clientele for Open Arms Personal Care includes seniors and disabled persons who require assistance with daily activities but prefer to stay in their own homes. The services are tailored to support individuals in maintaining their independence while ensuring their safety and well-being.
Insurance & Billing
Open Arms Personal Care accepts multiple payment options, including Medicaid, private insurance, and private pay. This flexibility allows families to choose the best financial arrangement for their loved ones’ care needs.
Room for Improvement
Some feedback indicates that communication with the company could be enhanced. There have been instances where clients expressed dissatisfaction with the responsiveness and attitude of certain staff members. This suggests a potential area for the company to focus on improving customer service interactions.
Summary
Open Arms Personal Care in Norfolk, Virginia, offers a range of home health care services aimed at supporting seniors and disabled individuals in their own homes. While the company provides essential services that promote independence, there is room for improvement in communication and customer service to better meet the needs of families seeking care for their loved ones.
