Overview
OMNIACARE Home Health and Hospice, located in Las Vegas, Nevada, is a locally owned and operated health care agency that provides home health and hospice services. The organization emphasizes the importance of nurturing meaningful relationships with patients, families, and local medical professionals to ensure the highest level of care during delicate moments in life.
Services & Support
OMNIACARE offers a range of services including home health care, palliative care, and hospice support. The agency is committed to providing personalized care, education, and solutions tailored to the needs of patients and their families. Their team of medical professionals is available 24 hours a day, 365 days a year, ensuring that help is always just a phone call away.
Care Approach & Staff
The staff at OMNIACARE is frequently described as compassionate, knowledgeable, and professional. Clients have reported positive experiences with various team members, including nurses and physical therapists, who are noted for their engagement and support during recovery processes. For instance, many families have expressed gratitude for the assistance provided by physical therapists, who not only help in physical recovery but also motivate patients throughout their healing journey.
Who They Serve
OMNIACARE serves individuals in need of home health care, palliative care, and hospice services. They cater to patients with diverse medical needs, including those recovering from surgery and individuals requiring end-of-life care.
What Families Say
Feedback from families has been mixed. Many clients praise the compassionate care and professional approach of the staff, particularly highlighting the effective support provided by physical therapists and nurses. However, there have been serious concerns raised about specific interactions that some families experienced, particularly regarding communication and the handling of sensitive situations. These issues have led to significant dissatisfaction among certain families, emphasizing the need for careful consideration in the delivery of care.
Room for Improvement
Some families have expressed concerns regarding communication practices and the approach taken by certain staff members during critical moments. Instances of perceived pressure regarding care decisions have been noted, suggesting a need for improved sensitivity and clarity in communications with patients and their families.
Summary
OMNIACARE Home Health and Hospice in Las Vegas, Nevada, offers a range of home health and hospice services with a focus on compassionate care and meaningful relationships. While many families commend the professionalism and support of the staff, there are notable concerns regarding communication and care decisions that the organization may need to address to enhance the overall patient experience.
