Overview
Ohioans Home Healthcare, located in Perrysburg, Ohio, offers premium home healthcare and rehabilitation services, focusing on building trusting relationships between patients, their families, and qualified home health aides. Since its inception, the agency has aimed to provide outstanding care and customer service within the comfort of clients’ homes.
Services & Support
Ohioans Home Healthcare provides a range of services including skilled nursing care, in-home therapy, and pediatric care. Their staff is dedicated to delivering individualized care, ensuring that patients receive the support they need to lead healthier and more independent lives. The agency emphasizes the importance of compassionate care, which is reflected in the experiences shared by families who have utilized their services.
Care Approach & Staff
The care approach at Ohioans Home Healthcare is centered on respect and compassion. Families have noted the professionalism and dedication of the staff, with many caregivers being described as kind, patient, and knowledgeable. While some families praised the nurses for their exceptional care during critical times, others expressed concerns about organizational issues and communication problems with management.
Who They Serve
Ohioans Home Healthcare serves a diverse clientele, including individuals recovering from surgery, those requiring wound care, and patients with chronic illnesses such as cancer. Families have shared positive experiences regarding the support provided during challenging health journeys, highlighting the staff’s ability to create a familial bond with patients.
Service Area
The agency operates in Northwest Ohio and Southeast Michigan, catering to a wide range of patients in these regions. This geographical coverage allows them to reach many families in need of home health care services.
Scheduling & Availability
Scheduling has been noted as a significant area for improvement by some families, with reports of missed appointments and communication issues regarding nurse availability. While individual staff members have received praise for their care, management has faced criticism for not adequately addressing scheduling concerns.
What Families Say
Feedback from families is mixed. Many expressed gratitude for the compassionate care received, particularly during critical times such as post-surgery recovery. However, some families reported frustrations with the scheduling process and lack of communication, leading to unmet needs and delays in care.
Room for Improvement
Several reviews highlighted issues with scheduling and communication, indicating that some families experienced delays and a lack of follow-through on appointments. Addressing these organizational challenges could enhance the overall service experience for clients.
Summary
Ohioans Home Healthcare provides a vital service to the Perrysburg community, focusing on individualized and compassionate care. While many families have praised the quality of care from the nursing staff, there are notable concerns regarding scheduling and management communication that the agency may need to address to improve client satisfaction.
