Overview
Nurse Next Door Home Care Services – Norfolk, VA, located in Norfolk, Virginia, is dedicated to enhancing the lives of seniors through compassionate and professional home care services. With a focus on 24-hour senior care, the franchisee, Lician, recognized the need for quality home care in the Norfolk community and is committed to making a positive impact on her clients and caregivers.
Services & Support
Nurse Next Door offers a range of home care services tailored to meet the needs of seniors. Their approach emphasizes compassionate care, ensuring that clients receive the support they need to live comfortably in their own homes. The staff is trained to provide holistic care, taking into account the individual needs of each client regardless of their background.
Care Approach & Staff
The care provided by Nurse Next Door is characterized by a deep understanding of client needs and a commitment to exceptional service. Lician, the owner, is frequently described as knowledgeable and compassionate, demonstrating a strong dedication to patient care. Families have noted her ability to advocate for clients, which is essential in the home care field. The nursing staff is also praised for their professionalism and attentiveness, contributing to a supportive environment for clients.
What Families Say
Families have expressed high levels of satisfaction with the services provided by Nurse Next Door. Many appreciate the compassionate approach of the staff, particularly highlighting Lician’s empathy and commitment to quality care. Clients have reported feeling secure and well cared for, with one family member noting that they trust Nurse Next Door to prioritize their loved ones’ needs. However, there have been some concerns regarding communication, with one reviewer mentioning difficulties in understanding staff during phone interactions.
Room for Improvement
While many reviews are positive, there are mentions of communication challenges when reaching out to the service. Some families expressed concern about understanding staff during initial inquiries, which could impact the overall experience.
Summary
Nurse Next Door Home Care Services – Norfolk, VA, stands out for its compassionate and knowledgeable staff, led by Lician. The agency is focused on delivering high-quality home care tailored to individual client needs. While most families report positive experiences, addressing communication issues could enhance the overall service experience.
