Overview
NuAngels Home Care, LLC, located in Wake Forest, North Carolina, has been providing quality home health care services since 2010. The agency has established a solid reputation for its commitment to ethical and superior care, serving clients across Wake, Durham, Orange, Chatham, Alamance, Johnston Counties, and beyond. Founded by nurses with a passion for improving the lives of families, NuAngels Home Care aims to support seniors, disabled adults, and those recovering from illness or surgery in maintaining their independence and quality of life at home.
Services & Support
NuAngels Home Care offers a range of services designed to meet the unique needs of each client. Their personal care services include assistance with bathing, grooming, toileting, and dressing. Additionally, they provide companion care that focuses on emotional support and engaging activities. For family caregivers needing a break, respite care services are available for a few hours or several days. The agency also offers 24-hour and live-in care for clients requiring continuous assistance, ensuring safety and comfort.
Care Approach & Staff
The caregivers at NuAngels Home Care are carefully vetted and trained to deliver compassionate and respectful care. The agency emphasizes the importance of personalized care plans, which are developed in collaboration with clients and their families. Staff members are frequently described as thoughtful and professional, contributing to a positive experience for those receiving care.
Who They Serve
NuAngels Home Care primarily serves seniors, disabled adults, and individuals recovering from medical conditions. They work closely with clients and their families to provide tailored support that enhances the quality of life for those in need of home-based care.
What Families Say
Families have shared positive experiences regarding the quality of care provided by NuAngels Home Care. Many have praised the staff for their professionalism and compassion, noting that the care received has made a significant difference in the lives of their loved ones. However, some employees have expressed concerns about payroll issues, indicating that timely payment can be a challenge for those working within the agency.
Room for Improvement
While many families appreciate the care provided, there have been multiple mentions of payroll issues affecting staff. This aspect may impact the overall work environment and could be an area for the agency to address to enhance employee satisfaction.
Summary
NuAngels Home Care, LLC is a well-regarded home health care agency in Wake Forest, North Carolina, known for its compassionate and professional staff. With a commitment to personalized care, they serve a diverse clientele, including seniors and individuals recovering from illness. While families generally report positive experiences, concerns about timely payroll for employees have been noted, suggesting an opportunity for improvement within the agency.