Overview
North Mississippi Medical Center Home Health Agency, located in Tupelo, Mississippi, offers home health services aimed at providing care in the comfort of patients’ homes. The agency emphasizes family involvement in the care process, ensuring that loved ones can participate in their relative’s health management.
Services & Support
The agency provides a range of home health services, including home medical services and rehabilitation therapy. Their staff, which includes registered nurses and licensed practical nurses, collaborates with patients’ physicians to deliver quality care tailored to individual needs.
Care Approach & Staff
While some families have appreciated the support from certain staff members, experiences vary significantly. For instance, one review highlighted the compassionate care provided by a nurse, while another noted poor communication and a lack of adherence to medical orders. Concerns were also raised about a therapist’s approach, with reports of them leaving sessions early due to personal fatigue.
Who They Serve
North Mississippi Medical Center Home Health Agency serves a diverse range of patients requiring home health care, including those needing hospice services. They cater to patients across several counties in northeast Mississippi, ensuring a broad reach for their services.
Service Area
The agency provides home health care in various counties, including Alcorn, Chickasaw, Clay, Itawamba, Lee, Monroe, Oktibbeha, Pontotoc, Prentiss, Tippah, Tishomingo, Union, and Webster.
What Families Say
Feedback from families reflects a mix of experiences. While some have praised the care received, others expressed dissatisfaction, particularly regarding communication and responsiveness during critical times. One family recounted a distressing experience with hospice care, highlighting delays and a perceived lack of support during a loved one’s final moments.
Room for Improvement
Several reviews indicate areas where the agency could enhance its services. Issues such as communication breakdowns, adherence to medical directives, and staff responsiveness during urgent situations were noted as significant concerns by some families.
Summary
North Mississippi Medical Center Home Health Agency offers home health care services in Tupelo, Mississippi, with a focus on family involvement. While some families have had positive experiences with specific staff members, there are notable concerns regarding communication and staff responsiveness. Families considering this agency may want to weigh these mixed reviews when making their decision.
