Overview
New York Health Care, Inc, located in Hempstead, New York, has been providing home care services since 1983. The agency offers a range of personalized care solutions for individuals of all ages, emphasizing compassion and reliability. Their mission is to enhance the quality of life for clients through dedicated home health aide services and skilled nursing.
Services & Support
New York Health Care provides various services, including home health aide support and skilled nursing. Their team focuses on delivering hands-on care tailored to meet individual needs. The agency also offers companionship services aimed at providing comfort and building genuine connections with clients.
Care Approach & Staff
The staff at New York Health Care is frequently described as kind and thoughtful, contributing to a positive atmosphere within the agency. Employees express a sense of support and camaraderie, often highlighting their willingness to assist one another. However, some reviews indicate concerns about communication and responsiveness, particularly regarding billing and coordination.
Who They Serve
New York Health Care serves individuals of all ages, ensuring that both caregivers and patients receive the necessary support. Their services are designed to cater to a wide range of needs, making them accessible to diverse populations.
What Families Say
Families have shared mixed experiences with New York Health Care. Many appreciate the helpful customer service and the positive atmosphere, often thanking specific staff members for their support. However, some reviews indicate dissatisfaction with communication, including difficulties in reaching staff and receiving timely responses to inquiries.
Room for Improvement
While many families report positive experiences, there are recurring themes regarding the need for improved communication and organization within the agency. Some individuals have expressed frustration over delays in payment and a lack of follow-up on concerns. Addressing these issues may enhance the overall experience for both staff and clients.
Summary
New York Health Care, Inc in Hempstead, New York, has a long-standing commitment to providing compassionate home care services. With a dedicated staff and a focus on personalized care, the agency aims to support clients of all ages. While there are many positive reviews regarding the atmosphere and staff support, improvements in communication and responsiveness could further enhance their service delivery.
