Overview
New Horizons Home Health Services, located in McAllen, Texas, is dedicated to providing high-quality home health care. The agency is recognized for its compassionate approach and commitment to putting patients first, ensuring that their needs are met with professionalism and care.
Services & Support
The agency offers a range of home health care services tailored to meet the individual needs of their clients. Families have noted that New Horizons is attentive and responsive, ensuring that patients receive the necessary support and care. The staff is described as friendly and professional, contributing to a positive experience for both patients and their families.
Care Approach & Staff
New Horizons Home Health Services prides itself on a disciplined and organized approach to care. Staff members are frequently described as compassionate, going above and beyond to ensure that patients receive the services they require. Families appreciate the regular check-ins from the staff, which helps maintain a strong connection and ensures that patients feel valued and cared for.
Who They Serve
The agency serves a variety of clients, including elderly individuals and those requiring additional support for their health needs. Reviews indicate that staff members treat patients like family, fostering a nurturing environment that is essential for effective home health care.
What Families Say
Families have expressed high satisfaction with the services provided by New Horizons. Many reviews highlight the agency’s attentiveness and the staff’s commitment to meeting the needs of their loved ones. One family member noted that the agency has been particularly helpful since the beginning of their experience, demonstrating a strong dedication to patient care.
Room for Improvement
While the reviews are overwhelmingly positive, some families have mentioned a desire for even more personalized communication regarding services. This feedback suggests that while the agency excels in many areas, there is an opportunity to enhance the experience further.
Summary
New Horizons Home Health Services in McAllen, Texas, is a well-regarded provider of home health care, known for its compassionate staff and commitment to patient needs. Families appreciate the attentive and professional service, making it a trusted choice for those seeking quality care for their loved ones.
