Overview
Neogen Care – Home Health Agency – Hawaii, located in Honolulu, Hawaii, is a trusted provider of in-home health care services. The agency specializes in delivering skilled nursing, physical therapy, occupational therapy, and medical social work, focusing on personalized support that helps patients regain their independence while ensuring medical privacy.
Services & Support
Neogen Care offers a comprehensive range of services to meet the needs of their patients. Their skilled nursing services are highly regarded, with staff who are described as caring and responsive. In addition to nursing care, the agency provides physical therapy and occupational therapy, aimed at enhancing patients’ functional abilities. Medical social work is also available to support patients and families in navigating healthcare needs.
Care Approach & Staff
The staff at Neogen Care is frequently noted for their professionalism and compassion. Many families have expressed appreciation for the attentiveness of the nursing staff, particularly highlighting their availability for questions and support outside of regular hours. The team listens to patients’ needs and collaborates with them to develop tailored care plans, ensuring that each patient’s unique circumstances are addressed.
Who They Serve
Neogen Care serves patients of all ages, providing home health services that cater to diverse needs. The agency is equipped to handle various situations, including recovery from illness and ongoing care for chronic conditions.
Service Area
Based in Honolulu, Hawaii, Neogen Care focuses on delivering home health services throughout the region. They are connected with several local facilities, which enhances their ability to provide comprehensive care.
Insurance & Billing
Neogen Care accepts a variety of insurance plans, including HMSA, Medicare, Tricare West, VA, and Kaiser. This accessibility allows many families to utilize their services without significant financial burden.
What Families Say
Families have shared positive experiences with Neogen Care, particularly praising the nursing staff for their dedication and support. One family noted that their primary nurse went above and beyond to ensure quality care. Many reviews highlight the knowledge and responsiveness of the staff, contributing to a high level of satisfaction among patients and their families.
Room for Improvement
While the overall feedback is positive, some families have expressed a desire for improved communication regarding service details and scheduling. Addressing these concerns could enhance the overall experience for future clients.
Summary
Neogen Care – Home Health Agency – Hawaii is recognized for its compassionate and skilled home health services in Honolulu. With a focus on personalized care, the agency provides essential nursing, therapy, and social work support. Families appreciate the dedication and professionalism of the staff, making Neogen Care a reliable choice for home health services in the area.
