Overview
National Home Care, located in Redford Township, Michigan, provides a comprehensive range of in-home health care services tailored to meet the needs of patients. They specialize in skilled nursing, physical therapy, occupational therapy, and support from home health aides, ensuring that individuals receive the care they require in the comfort of their own homes.
Services & Support
National Home Care offers a variety of services designed to assist individuals with diverse health care needs. Their skilled nursing services include personalized care plans and support from experienced nurses. Additionally, they provide physical therapy and occupational therapy, which help patients regain independence and improve their quality of life. The company also offers social worker support to assist families in navigating care options.
Care Approach & Staff
Families have praised the caring and responsive nature of the staff at National Home Care. Reviewers highlight the attention to detail and the promptness of service, with some noting that nurses were able to provide assistance on the same day requests were made. The caregivers are described as friendly and dedicated, taking the time to understand each patient’s unique needs.
Who They Serve
National Home Care serves a wide range of clients, including seniors and individuals recovering from surgery or illness. Many families have shared positive experiences regarding the care provided to their loved ones, particularly in instances where patients required extensive support during difficult times.
What Families Say
Feedback from families indicates a high level of satisfaction with the services provided by National Home Care. Many have expressed gratitude for the compassionate care their loved ones received, often mentioning specific staff members who made a significant impact. However, there are also a few concerns raised about communication and responsiveness from office staff in certain situations.
Room for Improvement
While many families have had positive experiences, there are some reviews that mention challenges in communication with office staff. A few reviewers expressed dissatisfaction with the responsiveness of the team when addressing specific needs or concerns. This feedback suggests that there may be areas for improvement in coordination and communication.
Summary
National Home Care is a well-regarded provider of in-home health care services in Redford Township, Michigan. With a focus on skilled nursing, physical therapy, and personalized care, they strive to meet the diverse needs of their clients. While the majority of families report positive experiences with caring staff and effective services, there are some areas where communication could be enhanced. Overall, many families recommend National Home Care for its commitment to quality care.
