Overview
Mission Home Health of Bend, located in Bend, Oregon, is dedicated to providing expert in-home nursing and therapy services. Their commitment to excellence is evident in their approach to care, ensuring that comfort and well-being are prioritized for every client. The organization aims to create a supportive environment, treating clients and their families like an extended family during challenging times.
Services & Support
Mission Home Health offers a range of services, including in-home nursing, physical therapy, and occupational therapy. Their team is focused on delivering personalized care tailored to meet the unique needs of each client. The organization emphasizes compassion and professionalism in all interactions, aiming to provide a nurturing atmosphere for those they serve.
Care Approach & Staff
The care approach at Mission Home Health is centered around compassion and understanding. While some reviews highlight the professionalism and kindness of certain staff members, others have raised concerns about specific interactions and boundary issues during therapy sessions. For instance, one individual noted a lack of effective physical therapy and expressed dissatisfaction with the approach taken by the physical therapist, indicating that personal issues overshadowed the therapy goals.
Who They Serve
Mission Home Health serves a diverse clientele, including individuals in need of nursing care and therapy services. Their focus includes supporting patients with various health concerns, including those requiring rehabilitation and ongoing care. Feedback suggests a mixed experience, with some clients expressing gratitude for the care received, while others have reported challenges in the effectiveness of their therapies.
What Families Say
Feedback from families is varied. Some have praised the professionalism and kindness of individual staff members, noting positive experiences in how care was delivered. For example, one family member highlighted the exceptional rapport between their father and the nurse, appreciating the time and communication provided. Conversely, other reviews indicate significant dissatisfaction with therapy services, particularly regarding the effectiveness and approach of certain therapists.
Room for Improvement
There are noted areas for improvement, particularly concerning the effectiveness of physical and occupational therapy services. Some clients have expressed concerns about boundary issues and the appropriateness of therapy approaches, suggesting that staff may benefit from additional training in professional boundaries and effective therapeutic techniques.
Summary
In summary, Mission Home Health of Bend provides a range of in-home health care services with a focus on compassion and professionalism. While many families have had positive experiences with individual staff members, there are concerns regarding the effectiveness of therapy services and boundary issues. Families considering this provider may want to weigh the mixed feedback when making their decision.
