Overview
Mission Home Health and Hospice of Idaho Falls, located in Idaho Falls, Idaho, is dedicated to providing compassionate and professional in-home nursing, therapy, and hospice services. Their mission emphasizes comfort and well-being, positioning themselves as an extended family to those they serve during challenging times.
Services & Support
Hands of Hope offers a range of services including in-home nursing, physical therapy, occupational therapy, and hospice care. Their skilled nurses and therapists are noted for their professionalism and dedication, ensuring that patients receive attentive and respectful care. Families have expressed gratitude for the support provided, particularly during difficult transitions.
Care Approach & Staff
The care approach at Hands of Hope is characterized by compassion and professionalism. The staff, including nurses and social workers, are frequently described as attentive and supportive. Families appreciate the regular communication from the social workers, who often visit and engage with patients, providing both emotional support and practical assistance.
Who They Serve
Hands of Hope serves a variety of clients, including those requiring hospice care, in-home nursing, and therapy services. They cater to individuals with various health conditions, including those facing end-of-life challenges, and are recognized for their ability to provide care tailored to the unique needs of each patient.
What Families Say
Reviews highlight the caring nature of the staff and the quality of care provided. Many families commend the organization for their compassionate approach during critical times. Positive experiences include the attentive nursing care and the supportive role of social workers, who help families navigate difficult decisions. However, some families have expressed concerns about communication and care during specific situations, indicating a need for improvement in certain areas.
Room for Improvement
While many families have praised the services, there are noted concerns regarding the management of medications and the overall communication about care expectations. Some families have experienced dissatisfaction with the level of attention given to their loved ones’ mental and physical states, suggesting that there may be areas for enhancement in the care protocol.
Summary
Overall, Hands of Hope Home Health and Hospice in Idaho Falls is recognized for its compassionate and professional care. With a strong focus on patient comfort and family support, they offer a range of services designed to meet the diverse needs of their clients. While many families report positive experiences, there are areas highlighted for potential improvement, particularly in communication and care management.
