Overview
Mindful HealthCare Agency, located in Waltham, Massachusetts, is dedicated to providing both medical and non-medical home care services. The agency aims to offer peace of mind to families in need of care through its team of highly skilled caregivers. With a strong reputation built over seven years, Mindful HealthCare Agency has delivered over one million hours of care, focusing on improving clients’ quality of life.
Services & Support
Mindful HealthCare Agency provides a range of services, including personal care assistance, transportation for client visits, and care management. Their caregivers are trained to address both medical and non-medical needs, ensuring that clients receive comprehensive support tailored to their individual circumstances.
Care Approach & Staff
The caregivers at Mindful HealthCare Agency are frequently described as kind, patient, and attentive. Families have noted the strong relationships that caregivers build with clients, which fosters trust and comfort. The agency emphasizes communication, ensuring that families are kept informed about their loved ones’ care and any necessary adjustments to care plans.
Who They Serve
Mindful HealthCare Agency serves a diverse clientele, including elderly individuals and those requiring specialized care due to medical conditions. Families have shared experiences of the agency providing critical support during challenging times, such as recovery from hospital stays or managing chronic illnesses.
What Families Say
Many families express gratitude for the compassionate care provided by Mindful HealthCare Agency. Positive feedback highlights the responsiveness of the agency, with families appreciating timely communication and the ability to adapt care plans as needs change. However, some reviews indicate challenges with caregiver availability, including instances where caregivers did not show up as scheduled, leading to frustration for families.
Room for Improvement
While many families have had positive experiences, there are concerns regarding caregiver reliability. Some reviews mention instances of caregivers not showing up without prior notice, which has caused significant distress for families relying on consistent care.
Summary
Mindful HealthCare Agency in Waltham, Massachusetts, is committed to providing compassionate and responsive care for individuals in need. With a focus on building strong relationships between caregivers and clients, the agency aims to enhance the quality of life for those they serve. Despite some challenges with caregiver availability noted in reviews, many families appreciate the dedication and professionalism of the staff, making Mindful HealthCare Agency a notable option for home health care services.
