Overview
Midwest Home Health Care, located in Kansas City, Missouri, is a Personal Care Provider Organization (PCPO) established in 2002. The organization offers Personal Care Assistance (PCA) and homemaking services through the Missouri Medical Assistance Program. Their mission is to provide high-quality personal service in an economical, efficient, and professional manner, focusing on maximizing the health, functionality, and quality of life for the individuals they serve.
Services & Support
Midwest Home Health Care provides skilled services for clients of all ages, including children, within Kansas City and neighboring communities. Their offerings include personal care assistance and homemaking services designed to cater to individual needs. The organization operates 365 days a year, ensuring availability on holidays and weekends. The care providers are highly trained, screened, and credentialed professionals, and a client-to-caregiver matching service is in place to promote compatibility between clients and caregivers.
Care Approach & Staff
The team at Midwest Home Health Care consists of over 250 professionals, including registered nurses (RNs), licensed practical nurses (LPNs), certified nursing assistants (CNAs), home health aides, and office staff. The organization emphasizes respect for the dignity and worth of each patient, and their core values include honesty, integrity, and fairness. Regular assessments by management are conducted to ensure client satisfaction.
What Families Say
Feedback from families indicates a mix of experiences. While some appreciate the dedication of the staff, concerns have been raised about staffing limitations and management practices. There have been reports of unprofessional communication, with some families expressing dissatisfaction regarding the handling of inquiries and background checks. Overall, experiences may vary, and potential clients are encouraged to consider these perspectives.
Room for Improvement
Some families have noted issues related to staffing and management that could benefit from improvement. Concerns about communication and professionalism have also been highlighted, suggesting a need for enhanced training and support within the organization.
Summary
Midwest Home Health Care offers a range of personal care services in Kansas City, Missouri, with a commitment to maximizing the quality of life for their clients. While they have a dedicated team and a structured approach to care, feedback indicates areas for potential growth, particularly in communication and management practices. Families considering their services may want to weigh both the strengths and concerns expressed by current and past clients.
