Overview
Mercy Home Health – Rogers Village Parkway, located in Rogers, Arkansas, provides home health and hospice services to residents in Northwest Arkansas. The organization is affiliated with Mercy Hospital Northwest Arkansas, which allows them to offer expanded access to various medical services typically found in a hospital setting.
Services & Support
Mercy Home Health offers a range of services aimed at restoring or maintaining health through periodic home visits from healthcare professionals. Their services include nursing care, rehabilitation, and support for patients transitioning from hospital to home care. The organization collaborates closely with physicians to ensure that the medical needs of patients are met effectively.
Care Approach & Staff
The staff at Mercy Home Health is frequently described as knowledgeable, prompt, and reliable. Many reviewers have noted the quality of care provided by the nurses, emphasizing their professionalism and ability to deliver support in a compassionate manner. However, some feedback indicates that there may be challenges with certain procedures, which can lead to additional hospital visits for patients.
Who They Serve
Mercy Home Health serves a variety of patients in the Northwest Arkansas area, including those in Rogers, Springdale, Berryville, Bentonville, and Bella Vista. They cater to individuals who require ongoing care, whether due to chronic conditions or recovery from surgery.
Service Area
The service area for Mercy Home Health encompasses all of Northwest Arkansas, ensuring that a wide range of communities have access to their home health and hospice services.
Scheduling & Availability
For scheduling and availability, families can contact Mercy Home Health directly to arrange for home visits and inquire about the specific services offered.
Insurance & Billing
Services provided by Mercy Home Health may be billed separately from physician services, which could impact co-pays or deductibles. Families are encouraged to check with their insurance carriers to verify coverage for home health services.
What Families Say
Feedback from families about Mercy Home Health is mixed. While many appreciate the prompt and reliable care provided by the staff, others have expressed concerns about specific aspects of care, suggesting that there are better options available in the area.
Room for Improvement
Some families have noted issues with specific medical procedures, which have led to additional hospital visits. This suggests that there may be opportunities for improvement in certain areas of patient care.
Summary
Mercy Home Health – Rogers Village Parkway offers essential home health and hospice services in Rogers, Arkansas, with a focus on collaboration with healthcare providers. While many families commend the staff for their professionalism and reliability, there are areas noted for potential improvement based on patient experiences. Families considering this provider may want to weigh the mixed feedback when making their decision.
