Overview
Maxim Healthcare Richmond, VA Regional Office, located in Glen Allen, Virginia, has been providing home healthcare services for over 35 years. The agency focuses on enhancing the quality of life for individuals with chronic and acute conditions through various services, including private duty nursing and personal care.
Services & Support
The agency offers a range of home healthcare services aimed at empowering individuals to live with dignity and independence. These services are designed to address both medical and personal care needs, although specific details about the types of care provided are not outlined in the available information.
Care Approach & Staff
While the agency emphasizes a compassionate approach through its clinical staff, reviews indicate significant concerns regarding professionalism and staff treatment. Some former employees have described experiences of immediate termination for minor mistakes and a lack of involvement in internal investigations, leading to feelings of insecurity among staff members.
Who They Serve
Maxim Healthcare serves individuals with chronic and acute conditions, providing necessary support to help them maintain their independence. However, feedback suggests that the agency may struggle to meet the needs of both clients and staff effectively.
What Families Say
Feedback from families and former employees highlights serious issues with professionalism and communication. Some families reported feeling neglected and expressed dissatisfaction with the care provided, citing instances of unprofessional behavior and lack of responsiveness from staff. There are also reports of staff members not engaging properly with clients, leading to a negative experience.
Room for Improvement
Multiple reviews indicate a need for improvement in staff training and communication, as well as a more compassionate approach to both clients and employees. Concerns were raised about job security and the treatment of nursing staff, suggesting that the agency could benefit from a more supportive and transparent work environment.
Summary
Maxim Healthcare Richmond, VA Regional Office offers home healthcare services in Glen Allen, Virginia, with a mission to enhance the quality of life for individuals in need. However, significant concerns regarding professionalism, staff treatment, and client care have been raised in reviews. Families considering this agency may want to weigh the reported issues against the potential benefits of their services.
