Overview
Maxim Healthcare Portland, ME Regional Office, located in Portland, Maine, has been providing home healthcare services for over 35 years. The organization is committed to enhancing the quality of life for individuals with both chronic and acute conditions, offering a range of services from private duty nursing to personal and behavioral care. Their aim is to empower clients to live with dignity and independence.
Services & Support
The Portland office offers a variety of home healthcare services tailored to meet the needs of individuals and families. These services include private duty nursing and personal care, focusing on delivering compassionate support to clients. The team is dedicated to ensuring that clients receive the care they need in a comfortable, familiar environment.
Care Approach & Staff
Reviews indicate that the staff at Maxim Healthcare are generally described as professional, caring, and supportive. Many nurses express satisfaction with the collaborative work environment and the flexibility in scheduling. However, some feedback highlights concerns about the company’s employment package, particularly regarding pay and benefits. While some staff feel valued and supported, others have noted dissatisfaction with compensation and the company’s policies.
Who They Serve
Maxim Healthcare serves a diverse clientele, including individuals with chronic and acute health conditions. Families have shared positive experiences, noting that the nurses often become part of the family, providing personalized and compassionate care.
Room for Improvement
Several reviews point to issues regarding pay and benefits for nursing staff. Some nurses reported that the compensation is below industry standards, and there are limited incentives for continuing education or health benefits. Additionally, concerns were raised about staffing shortages affecting service delivery, with reports of patients not being informed in a timely manner when scheduled nurses are unavailable.
What Families Say
Families have expressed appreciation for the quality of care provided by the nurses at Maxim Healthcare. Many reviews highlight the strong relationships formed between the staff and clients. While some families commend the team’s dedication, others have shared frustrations related to staffing and communication issues.
Summary
Maxim Healthcare Portland, ME Regional Office offers a range of home healthcare services with a focus on compassionate care. While many families appreciate the dedication of the staff, there are notable concerns regarding pay and staffing that may impact the overall experience for both employees and clients. Families considering this provider may find value in the supportive environment, but should be aware of the challenges noted by current and former staff.
