Overview
Maxim Healthcare Philadelphia, PA Regional Office, located in Bala Cynwyd, Pennsylvania, has been providing home healthcare services for over 35 years. The organization focuses on enhancing the quality of life for individuals with chronic and acute conditions, offering a range of services that promote dignity and independence.
Services & Support
Maxim Healthcare’s services include private duty nursing, personal care, and behavioral care. The agency aims to empower individuals to live fulfilling lives, although feedback indicates challenges in service delivery and staff reliability.
Care Approach & Staff
The agency’s clinical staff is described as compassionate and dedicated to the well-being of their clients. However, reviews highlight issues with staff preparedness and professionalism. Some families reported receiving aides who were not adequately trained or who displayed unprofessional behavior.
Who They Serve
Maxim Healthcare serves a diverse clientele, including individuals with chronic and acute medical conditions. Families seeking care for children with medical needs have expressed concerns about the qualifications of the staff provided.
Service Area
The Philadelphia, PA Regional Office offers services primarily in the Bala Cynwyd area and surrounding regions, catering to various home healthcare needs.
Scheduling & Availability
Feedback suggests that scheduling and availability can be problematic. Some staff members reported difficulty in obtaining work assignments, while others noted a lack of communication regarding job availability and scheduling changes.
Insurance & Billing
Concerns have been raised regarding the billing process, with some employees experiencing delays in payment. Issues with the timekeeping system have also been noted, leading to frustrations about timely compensation.
Accessibility & Languages
The agency aims to provide accessible services, although specific details on language support and accessibility features are not provided in the available information.
What Families Say
Reviews reflect a mix of experiences with Maxim Healthcare. While some families appreciate the quality of care provided, others have reported significant issues with staff professionalism, communication, and organizational effectiveness. Many families expressed frustration over the lack of timely responses and the overall disorganization of the agency.
Room for Improvement
Multiple reviews indicate a need for improvement in communication and organization within the agency. Concerns about staff training and preparedness have also been highlighted, suggesting that better oversight and support for employees could enhance service quality.
Summary
Maxim Healthcare Philadelphia, PA Regional Office offers a range of home healthcare services aimed at supporting individuals with various medical needs. While the agency has a long history of service, feedback from families and staff reveals ongoing challenges related to communication, staff professionalism, and organizational structure. Families considering Maxim may want to weigh these factors against their specific care needs.
