Overview
Maxim Healthcare Newport News, VA Regional Office, located in Newport News, Virginia, has been providing home healthcare services for over 35 years. The organization focuses on enhancing the quality of life for individuals with chronic and acute conditions through compassionate clinical care. Their range of services includes private duty nursing, personal care, and behavioral care, all aimed at empowering clients to live with dignity and independence.
Services & Support
The Newport News office offers a variety of home healthcare services tailored to meet the needs of clients. These services are designed to support individuals in maintaining their health and well-being in the comfort of their own homes. Families can expect a comprehensive approach to care, addressing both medical and personal needs.
Care Approach & Staff
Reviews highlight the professionalism and caring nature of the staff at Maxim Healthcare. Many employees express a strong sense of teamwork and dedication to their patients. Clients have noted that the nursing care provided is often exceptional, with staff members being described as courteous and supportive. However, some experiences indicate inconsistencies in communication from the organization, which can impact the overall care experience.
Who They Serve
Maxim Healthcare serves individuals with both chronic and acute health conditions, providing tailored support to enhance their quality of life. The organization aims to empower clients to maintain their independence while receiving necessary medical attention.
Room for Improvement
Some families have reported issues with communication and scheduling, expressing concerns over the clarity of information provided during the onboarding process. Instances of nurses not showing up as scheduled have also been noted, which has led to frustration among clients seeking reliable care for their loved ones.
What Families Say
Feedback from families and staff members reflects a mix of experiences. While many appreciate the dedication and professionalism of the nursing staff, there are notable concerns regarding the organization’s communication practices. Some families have expressed disappointment with the service delivery and have suggested that improvements are needed to meet expectations set during the initial engagement.
Summary
Maxim Healthcare Newport News, VA Regional Office is committed to providing quality home healthcare services to individuals in need. While the organization boasts a compassionate staff and a wide range of services, there are areas for improvement, particularly in communication and reliability. Families considering this provider should weigh both the positive testimonials and the reported challenges to make an informed decision.
