Overview
Maxim Healthcare Nashville, TN Regional Office, located in Brentwood, Tennessee, has been providing home healthcare services for over 35 years. Their focus is on enhancing the quality of life for individuals through compassionate care, whether for chronic or acute conditions. The agency offers a range of services, including private duty nursing and personal care, aimed at empowering clients to live with dignity and independence.
Services & Support
Maxim Healthcare provides a variety of services designed to meet the diverse needs of their clients. These include private duty nursing and personal and behavioral care. Families have reported that the staff is dedicated to ensuring that clients receive high-quality care tailored to their specific needs. The agency emphasizes support for both patients and their families, aiming to create a positive and empowering environment.
Care Approach & Staff
The staff at Maxim Healthcare is frequently described as compassionate and professional. Many reviewers noted the positive working atmosphere and the dedication of the team. The agency is committed to providing flexibility for both employees and clients, allowing for adjustments in care as needed. Families have expressed appreciation for the skills and knowledge of the nurses, highlighting their ability to communicate effectively and provide quality care.
Who They Serve
Maxim Healthcare serves a wide range of clients, including those with chronic and acute conditions. Families have shared positive experiences regarding the care provided to their loved ones, noting that the staff is attentive and responsive to their needs. The agency also supports new nurses through programs that help develop their skills in home healthcare settings.
What Families Say
Reviews from families indicate a generally positive experience with Maxim Healthcare. Many families have praised the agency for its reliability and the quality of care their loved ones receive. However, there are mixed reviews regarding specific staff interactions, with some families mentioning issues related to communication and staffing. Overall, families appreciate the dedication and professionalism of the caregivers.
Room for Improvement
While many families have had positive experiences, some reviewers have expressed concerns about communication and staffing challenges. Instances of rudeness and unprofessional behavior from certain staff members have been noted, indicating that there may be areas for improvement in customer service and staff management.
Summary
Maxim Healthcare Nashville, TN Regional Office in Brentwood, Tennessee, offers a range of home healthcare services with a focus on compassionate care and client empowerment. The agency is generally well-regarded by families for its skilled staff and dedication to quality care. However, there are some concerns about communication and staff professionalism that could be addressed to enhance the overall experience for clients and their families.
