Overview
Maxim Healthcare Colorado Springs, CO Regional Office, located in Colorado Springs, Colorado, has been providing home healthcare services for over 35 years. The agency focuses on enhancing the quality of life for individuals with chronic and acute conditions, delivering a range of services from private duty nursing to personal and behavioral care. Their mission is to empower individuals to live with dignity and independence.
Services & Support
Maxim Healthcare offers a variety of services tailored to meet the needs of their clients. These include private duty nursing, personal care, and behavioral health support. The staff is dedicated to providing compassionate care, and they emphasize the importance of empowering individuals to maintain their independence.
Care Approach & Staff
The staff at Maxim Healthcare is described as professional and caring, with many employees noting a supportive work environment. They offer flexible schedules and competitive pay rates, which contribute to a positive experience for both staff and clients. However, some reviews indicate that there may be challenges with communication and empathy among certain staff members, suggesting a need for further training in these areas.
Who They Serve
Maxim Healthcare serves a diverse range of clients, including those with chronic and acute conditions. Families seeking home healthcare services may find that Maxim offers tailored support based on individual needs. However, some families have expressed dissatisfaction with the level of attention and care provided, indicating that experiences can vary significantly.
What Families Say
Feedback from families has been mixed. While some appreciate the professionalism and dedication of the staff, others have reported negative experiences, citing issues with communication and a perceived lack of empathy from case managers. Families have expressed concerns about the responsiveness of the agency and the quality of support provided, with some stating they felt their needs were not adequately addressed.
Room for Improvement
Several reviews highlight areas for improvement, particularly in communication and staff training. Families have noted instances where they felt talked down to or bullied, indicating a need for enhanced empathy and support from case managers and caregivers. Additionally, challenges in setting up care due to staffing shortages have been mentioned, suggesting that responsiveness could be improved.
Summary
Maxim Healthcare Colorado Springs, CO Regional Office provides a range of home healthcare services aimed at enhancing the quality of life for individuals in need. While many staff members are praised for their professionalism and support, family experiences with the agency have been mixed, with some expressing concerns about communication and empathy. Families considering this agency may want to weigh these factors when making their decision.
