Overview
Los Reyes Home Care, located in Edinburg, Texas, is a licensed provider of Personal Assistance Services catering to seniors, adults, and children. With over 10 years of experience serving the Rio Grande Valley, the organization emphasizes treating clients with tenderness, care, and respect.
Services & Support
Los Reyes Home Care offers a range of services designed to assist individuals with daily living activities. Their offerings include Primary Home Care (PHC), Community Attendant Services (CAS), Family Care (FC), and Personal Care Services (PCS). Specific services provided encompass bathing, dressing, feeding, grooming, and assistance with toileting. The agency aims to support clients in their homes while ensuring their dignity and comfort.
Care Approach & Staff
The care approach at Los Reyes Home Care focuses on providing compassionate and respectful assistance to clients. Staff members are trained to offer personal care tailored to the unique needs of each individual, ensuring that they receive the support necessary for their daily activities.
Who They Serve
Los Reyes Home Care serves a diverse clientele, including seniors, adults, and children who require assistance with personal care and daily living tasks. The agency is dedicated to meeting the needs of eligible individuals across the Rio Grande Valley.
Room for Improvement
Some families have expressed concerns regarding customer service experiences. Specific feedback highlights dissatisfaction with the responsiveness of the agency in addressing issues raised by clients.
Summary
In summary, Los Reyes Home Care provides essential personal assistance services in Edinburg, Texas, with a focus on compassionate care for a variety of clients. While many appreciate the services offered, there are noted areas for improvement in customer service responsiveness. Families considering this provider may want to weigh the experiences shared by others in their decision-making process.
