Overview
Kanawha Home Health, Inc., located in Charleston, West Virginia, has been providing home care since 1988. The agency serves over 12 counties, including Kanawha and surrounding areas. They are known for their commitment to delivering family-centered care, enabling individuals to remain in the comfort of their own homes.
Services & Support
Kanawha Home Health offers a range of services designed to meet the specific needs of their clients. Their staff consists of licensed, certified, bonded, and highly trained professionals who provide care for individuals recovering from illness or injury, as well as those needing extra assistance at home. The agency emphasizes the importance of understanding and compassion in their care approach, ensuring that clients receive the support they need.
Care Approach & Staff
The staff at Kanawha Home Health is frequently described as knowledgeable and friendly. They are dedicated to providing a supportive environment for both clients and their families. While some clients have noted varying experiences with individual staff members, the overall sentiment is that the team is committed to working with clients to address their needs and preferences.
Who They Serve
Kanawha Home Health primarily serves the elderly and individuals with special needs. Their goal is to provide care that allows clients to maintain their independence and quality of life while receiving necessary support in their own homes.
Service Area
The agency operates in Charleston and extends its services to over 12 counties in West Virginia, including the surrounding areas of Kanawha.
What Families Say
Families have expressed positive sentiments about the agency, highlighting the staff’s friendliness and willingness to help. One client noted that they are working towards securing a permanent caregiver and a service dog, indicating that the agency is responsive to individual care needs. While some clients have mentioned a less welcoming demeanor from certain staff members, they remain open to working through these interactions.
Room for Improvement
Some feedback indicates that there may be inconsistencies in staff demeanor, with a few clients noting that certain staff members could be more personable. However, many families appreciate the agency’s efforts to address their specific needs and concerns.
Summary
Kanawha Home Health, Inc. is a well-established home health care provider in Charleston, West Virginia, known for its commitment to quality, compassionate care. With a focus on family-centered services and a dedicated staff, they strive to meet the diverse needs of their clients while helping them maintain their independence at home.
