Overview
Interim Healthcare of Twin Cities, located in Roseville, Minnesota, is dedicated to providing personalized care through a range of services, including hospice, physical therapy, and occupational therapy. The organization emphasizes optimizing health outcomes and delivering comprehensive care tailored to individual needs.
Services & Support
Interim Healthcare offers a variety of services designed to support patients in their homes, including skilled nursing care, hospice care, and therapy services. Their hospice program has received commendations for providing compassionate support during difficult times, with families noting the attentive care given to their loved ones. The organization also provides social worker support to assist families in navigating care options.
Care Approach & Staff
The staff at Interim Healthcare are frequently described as caring, professional, and responsive to patient needs. Families have expressed gratitude for the communication and support provided by the care coordinators and therapists, who keep families informed and engaged throughout the care process. Many reviewers have highlighted the dedication of the staff in ensuring comfort and compassion during hospice experiences.
Who They Serve
Interim Healthcare serves a diverse clientele, including individuals requiring hospice care, physical therapy, and home health services. Families have shared positive experiences regarding the care provided to their loved ones, particularly noting the support offered during end-of-life care.
What Families Say
Feedback from families indicates a mix of experiences. Many have praised the staff for their compassionate approach and effective communication. One family noted that the hospice team provided invaluable support during a challenging time, helping them navigate the complexities of care. Conversely, some families have raised concerns regarding communication and professionalism in specific instances, particularly related to documentation and interactions with staff.
Room for Improvement
While many families have had positive experiences, there are noted concerns regarding communication and professionalism from some staff members. A few families expressed dissatisfaction with the documentation practices and the overall experience, suggesting that there are areas for improvement in these aspects.
Summary
Interim Healthcare of Twin Cities offers a comprehensive range of home health services, including hospice, physical therapy, and skilled nursing care. While many families commend the compassionate and professional care provided by the staff, there are also concerns regarding communication and documentation practices that the organization may need to address. Overall, Interim Healthcare is recognized for its commitment to patient-centered care in the Roseville community.
