Overview
Interim HealthCare of Altoona, located in Duncansville, Pennsylvania, is dedicated to providing personalized home healthcare and medical staffing services. Their offerings include specialized nursing care, companionship visits, hospice care, and skilled nursing, aimed at optimizing health outcomes for clients.
Services & Support
The company provides a range of services designed to cater to the diverse needs of clients, including senior care and skilled nursing. They emphasize the importance of personalized care to ensure that individuals receive the support necessary for their health and comfort.
Care Approach & Staff
Interim HealthCare aims to deliver attentive and comprehensive care through their healthcare professionals. However, feedback from families suggests that there may be issues with staffing consistency and training. Some families have reported concerns about the qualifications of staff and the adequacy of training provided, which has impacted their experience with the service.
Who They Serve
The organization serves a variety of clients, including children with special health needs and seniors requiring home health assistance. Families have expressed concerns about the reliability of care provided, particularly in situations where consistent staffing is crucial.
What Families Say
Reviews indicate a mix of experiences with Interim HealthCare. Some families have reported challenges with staffing issues and the quality of care. Specific incidents have raised concerns, such as misadministration of medication and lack of communication regarding staff changes. Additionally, there are mentions of dissatisfaction with the handling of complaints and the overall responsiveness of management.
Room for Improvement
Feedback highlights several areas where improvement may be needed. Families have noted issues with communication and the need for better training for staff to ensure safe and effective care. There are also concerns regarding the management’s responsiveness to family feedback and complaints, which could enhance the overall experience for clients.
Summary
Interim HealthCare of Altoona provides a variety of home healthcare services in Duncansville, Pennsylvania. While they aim to deliver personalized and comprehensive care, families have expressed concerns about staffing consistency, training, and communication. Addressing these issues could enhance the trust and satisfaction of the families relying on their services.
