Overview
Independent Living Home Care Agency, LLC, located in New Bern, North Carolina, provides a range of home health care services designed to support individuals in maintaining their independence while receiving necessary assistance. The agency is known for its commitment to delivering compassionate and reliable care, ensuring that clients receive the support they need in a respectful manner.
Services & Support
Independent Living Home Care offers a variety of services tailored to meet the unique needs of each client. Their offerings include personal care such as bathing, dressing, and hygiene assistance, as well as light housekeeping and companionship services. The agency emphasizes flexibility, allowing care to be provided from as little as one hour to a full 24 hours, depending on the needs of the individual. Additionally, they assist clients with errands, transportation to appointments, and meal preparation, ensuring a comprehensive approach to home care.
Care Approach & Staff
The staff at Independent Living Home Care Agency is described as highly trained, compassionate, and dedicated to their clients. Caregivers undergo training, skills checks, and background checks to ensure they are well-equipped to provide quality care. Families have noted the staff’s accountability and dependability, with many expressing appreciation for the personal touch and attention to detail that caregivers bring to their work. This commitment to care is echoed in the agency’s mission to enhance the quality of life for their clients.
Who They Serve
Independent Living Home Care serves a diverse clientele, including seniors and individuals with various health conditions who require assistance in their daily lives. Families have shared positive experiences about how the agency has successfully matched caregivers with clients, fostering meaningful relationships that enhance both safety and well-being.
What Families Say
Families have consistently praised Independent Living Home Care Agency for their professionalism and the quality of care provided. Many reviews highlight the staff’s caring nature and their willingness to go above and beyond to meet the needs of clients. One family noted how a caregiver became a cherished friend to their loved one, maintaining a balance of professionalism and personal connection. Overall, families express high levels of trust and satisfaction with the services offered.
Room for Improvement
While the feedback is overwhelmingly positive, some families have suggested that additional communication could enhance the experience, particularly regarding scheduling and caregiver assignments.
Summary
Independent Living Home Care Agency, LLC stands out in New Bern, North Carolina, for its compassionate and professional approach to home health care. With a wide range of services and a dedicated team of caregivers, the agency is well-regarded by families seeking reliable support for their loved ones. The strong emphasis on client needs and the personal connections formed between caregivers and clients contribute to a positive care experience.
