Overview
Ideal Home Health Services, Inc., located in Durham, North Carolina, provides home health care services to clients in need. The agency aims to support individuals with various health needs through in-home assistance.
Services & Support
Ideal Home Health Services offers a range of home health care services tailored to meet the specific needs of clients. Their services include medical assistance and personal care, designed to help individuals maintain their independence while receiving the necessary support.
Care Approach & Staff
The staff at Ideal Home Health Services is described by some clients as professional and respectful, with a focus on delivering compassionate care. However, there are also reports of unprofessional behavior and dissatisfaction with certain staff interactions. While some clients express gratitude for the care received, others have raised concerns about the reliability and conduct of field workers.
Who They Serve
Ideal Home Health Services primarily serves individuals in need of home health care assistance, including those experiencing declining health. The agency aims to cater to a variety of client needs, though experiences can vary significantly.
Room for Improvement
Feedback indicates that there are areas where Ideal Home Health Services could enhance their operations. Some clients have reported issues with staff professionalism and reliability, including concerns about aides leaving early and not communicating effectively. Additionally, there are mentions of dissatisfaction with office staff interactions.
What Families Say
Client experiences with Ideal Home Health Services vary widely. Some families express high satisfaction with the care their loved ones receive, highlighting the professionalism and respect shown by certain staff members. In contrast, other clients have voiced serious concerns regarding unprofessional behavior and inadequate service, suggesting a need for improvement in staff training and communication.
Summary
Ideal Home Health Services, Inc. in Durham, North Carolina, provides home health care services with a focus on supporting individuals in their homes. While some clients appreciate the compassionate care provided, others report significant issues with professionalism and reliability. Families considering this agency may find it beneficial to weigh the mixed reviews and experiences shared by current and past clients.
