Overview
Horizon Care, located in Rochester, New York, offers professional and compassionate home health care services. The agency is dedicated to providing quality personal care, ensuring that clients receive the support they need in a comfortable and caring environment.
Services & Support
Horizon Care provides a wide range of services tailored to meet individual needs. Their offerings include medication management, wound care, and hospice care, among others. The team collaborates with clients and their families to develop personalized care plans that address specific requirements and preferences.
Care Approach & Staff
The caregivers at Horizon Care are described as compassionate, skilled, and dedicated to enhancing the comfort and well-being of their clients. Families have noted that the staff consistently goes above and beyond, demonstrating a genuine commitment to care. Additionally, the team is bilingual, which can be a significant advantage for clients who speak different languages.
What Families Say
Families have expressed deep gratitude for the care received from Horizon Care. Many reviews highlight the responsiveness of the caregivers to questions and concerns, which has helped alleviate stress during challenging times. Clients have reported feeling a sense of love, kindness, and happiness throughout their interactions with the agency, reinforcing the positive impact of their services.
Room for Improvement
While the feedback about Horizon Care is overwhelmingly positive, some families may have specific needs or preferences that could be addressed to enhance their experience further.
Summary
Horizon Care in Rochester, New York, is a home health care agency known for its compassionate and skilled caregivers. With a variety of services including hospice and medication management, the agency focuses on creating personalized care plans for its clients. Families appreciate the staff’s dedication and responsiveness, making Horizon Care a recommended option for those seeking quality home health services.
