Overview
Home Instead, located in Carencro, Louisiana, is a locally owned business dedicated to providing in-home senior care services in the surrounding areas, including Lafayette, Broussard, Youngsville, and St. Martin. The organization offers a range of services designed to support seniors, including respite care, companionship, home help, and medication reminders. Their team of trained caregivers, referred to as Care Professionals, is equipped to assist with personal care, specialized equipment, transfers, and behavioral management for conditions such as Alzheimer’s and dementia.
Services & Support
Home Instead provides various non-medical services aimed at helping seniors maintain their independence and dignity while aging at home. Their offerings include light housekeeping, meal preparation, companionship, transportation to medical appointments, and assistance with daily living activities such as bathing, dressing, and medication reminders. The organization emphasizes personalized care plans tailored to each client’s needs, promoting safety and compliance with prescribed care.
Care Approach & Staff
The Care Professionals at Home Instead are described as compassionate and dedicated, with a strong commitment to providing quality care. Families have noted the helpfulness and kindness of staff members, indicating a genuine concern for the well-being of clients. The organization also highlights its thorough training program for caregivers, which aims to prepare them for the diverse needs of clients.
Who They Serve
Home Instead primarily serves seniors who require assistance with daily activities and companionship. The services are designed for both long-term and short-term recovery needs, making it suitable for those transitioning from hospital care or those facing isolation.
Service Area
The service area of Home Instead includes Carencro, Lafayette, Broussard, Youngsville, St. Martin, and the surrounding regions in Louisiana. This broad coverage allows them to reach a significant number of families in need of home care services.
What Families Say
Reviews from families indicate a mixed experience with Home Instead. While many appreciate the support and care provided by specific staff members, there have been concerns regarding employee compensation and training. Some families expressed gratitude for the assistance they received during challenging times, highlighting the dedication of certain caregivers. However, there are also mentions of a need for improvement in service quality and training for caregivers.
Room for Improvement
Several reviews suggest that there may be areas for improvement regarding the training and support of caregivers. Some families have expressed dissatisfaction with the quality of service and noted that the organization should focus on enhancing its caregiver training programs to better meet client needs.
Summary
Home Instead in Carencro, Louisiana, offers a variety of in-home care services for seniors, focusing on personalized support and companionship. While many families appreciate the compassionate care provided by staff, there are concerns about employee compensation and the need for improved training. Overall, the organization aims to assist seniors in maintaining their independence and quality of life at home.
