Overview
Home Hope & Healing, located in Smithfield, Maine, is a home healthcare and personal care agency dedicated to helping clients achieve independence and maintain their quality of life in the comfort of their own homes. The agency’s mission focuses on providing well-coordinated, compassionate home care services while assisting families in navigating the complexities of the care system.
Services & Support
Home Hope & Healing offers a range of services designed to meet the diverse needs of clients. Their pediatric nursing services cater to medically fragile children, providing expert care in a home setting. For adults with disabilities, the agency provides compassionate nursing services that support clients in remaining at home with their families. Additionally, personal care services are available to assist elderly clients and adults with disabilities in managing routine tasks, ensuring they receive respectful and dignified care.
Care Approach & Staff
The agency emphasizes a client and family-centered approach, tailoring treatment plans to fit individual needs. Home Hope & Healing prides itself on having a team of professionals who are committed to delivering high-quality care. Staff members are trained specifically to address the unique requirements of each client, ensuring effective and consistent care.
What Families Say
Reviews from staff indicate a generally positive work environment, with many expressing satisfaction with the management and support from the organization. However, some feedback suggests concerns regarding the organization’s communication and responsiveness, particularly in relation to pediatric care. Families have expressed frustration about the handling of available hours and the perceived prioritization of financial considerations over care quality.
Room for Improvement
Some families have noted issues related to communication and the organization’s responsiveness to their needs. There are concerns about the management of staffing and the availability of services, particularly in pediatric care. Addressing these concerns could help enhance the overall experience for families relying on Home Hope & Healing’s services.
Summary
Home Hope & Healing aims to provide comprehensive and compassionate care for clients in Smithfield, Maine. While the agency has a dedicated team and offers a variety of services, feedback from families indicates that improvements in communication and service management could enhance their overall experience.