Overview
Home Helpers of Canton, located in Canton, Ohio, is dedicated to providing comprehensive home care services and support for individuals who wish to maintain their independence at home. With a mission to be a trusted and respected provider, Home Helpers offers a range of services tailored to meet the unique needs of their clients.
Services & Support
Home Helpers provides a variety of in-home care services, including personal care, companionship, meal preparation, and specialized care for conditions such as Alzheimer’s and dementia. Their Cared-4 program includes 24/7 emergency response, wellness checks, and nutrition support, ensuring that clients receive comprehensive care. Families have noted the flexibility of the service, with caregivers accommodating schedule changes as needed.
Care Approach & Staff
The staff at Home Helpers is frequently described as compassionate and professional. Many families have expressed satisfaction with the level of care provided, highlighting the strong relationships formed between caregivers and clients. One family mentioned that their mother adored her caregiver, which contributed to a positive care experience. The organization is committed to maintaining open communication with families regarding scheduling and any necessary adjustments.
Who They Serve
Home Helpers serves a diverse clientele, including individuals with Alzheimer’s and dementia, as well as elderly clients requiring assistance with daily activities. Families have shared experiences of how the caregivers help keep their loved ones engaged and active, which is especially important for clients with cognitive challenges.
What Families Say
Reviews from families indicate a generally positive experience with Home Helpers. One family noted that they felt reassured knowing their loved one was being well cared for, even from a distance. Another family highlighted the quick response time when they needed assistance for their elderly father, expressing a willingness to use their services again in the future. However, some concerns were raised about the training of aides and the communication of rules and expectations.
Room for Improvement
While many families appreciate the care provided, there have been comments regarding the training of aides and the clarity of communication regarding rules and expectations. Addressing these concerns could enhance the overall experience for clients and their families.
Summary
Home Helpers of Canton offers a range of in-home care services designed to support individuals in maintaining their independence. With a focus on compassionate care and strong communication, the organization has earned positive feedback from families. While there are areas for improvement, particularly in staff training and communication, the overall sentiment suggests that many families find value in the services provided.
