Overview
Home Health & Hospice Care of Nursing Placement, located in Pawtucket, Rhode Island, is a full-service home health care agency that provides a range of services including hospice care, nursing, therapy, and assistance from certified nursing assistants and homemakers. Established in 1976, the agency emphasizes their commitment to managing patient and family needs with care and dignity.
Services & Support
The agency offers comprehensive home health services that cater to various needs, from recovery and rehabilitation to supportive care and hospice services. Their goal is to keep individuals safely at home while providing the necessary medical and personal support.
Care Approach & Staff
The staff at Home Health & Hospice Care includes nurses, therapists, and certified nursing assistants who are dedicated to delivering personalized care. While some families have expressed appreciation for the empathy and professionalism of certain staff members, others have reported significant concerns regarding communication and professionalism among some team members.
Who They Serve
Home Health & Hospice Care serves a diverse range of clients in need of home health services, including those requiring hospice care. Feedback indicates that the agency has both positive and negative experiences reported by families, particularly regarding the quality of care provided by individual staff members.
What Families Say
Reviews reflect a mixed experience with Home Health & Hospice Care. Some families have praised specific therapists and nurses for their compassionate and effective care, noting how they felt like family. However, there are numerous reports of unprofessional behavior from staff, including issues with communication and missed appointments, which have left some families feeling frustrated and unsupported.
Room for Improvement
Many families have highlighted areas for improvement, particularly in the professional conduct of certain staff members and the overall communication from the agency. Concerns have been raised about missed appointments and the handling of sensitive situations, indicating a need for better coordination and responsiveness to client needs.
Summary
Home Health & Hospice Care of Nursing Placement provides a range of home health services aimed at supporting patients and their families. While the agency has a long history and some dedicated staff members who have received positive feedback, there are notable concerns regarding professionalism and communication that families should consider.
