Overview
Home Care Promise | GAPP Pediatric Home Health Care, located in Atlanta, Georgia, specializes in skilled nursing and personal care for medically fragile children and seniors. The organization is dedicated to delivering care within the comfort of clients’ homes, ensuring that loved ones receive the support they need in a familiar environment.
Services & Support
Home Care Promise offers a range of services tailored to meet the needs of both pediatric and senior clients. Their focus is on providing skilled nursing and personal care, which includes assistance with daily activities and health management. The company prides itself on its ability to connect families to necessary resources, making the process of accessing care smoother and more efficient.
Care Approach & Staff
The staff at Home Care Promise is frequently described as compassionate, knowledgeable, and professional. Families have noted the exceptional service provided by the nursing staff, who are committed to making clients feel comfortable and at ease. The care manager is particularly recognized for their outstanding customer service skills, demonstrating a genuine concern for familiesโ needs and providing thorough support throughout the care process.
Who They Serve
Home Care Promise serves medically fragile children and seniors who require additional support in their daily lives. The company is noted for its ability to cater to families seeking dependable and compassionate care options for their loved ones.
Service Area
Based in Atlanta, Georgia, Home Care Promise provides services throughout the local area, ensuring that families have access to care where they need it most.
Insurance & Billing
Home Care Promise accepts various forms of payment, including private pay, long-term insurance, Veterans Aid & Attendance, workers’ compensation, and Medicaid Waiver. This flexibility in billing options may help families navigate the financial aspects of securing care.
What Families Say
Families have expressed high levels of satisfaction with Home Care Promise, often highlighting the company’s excellent customer service and the effectiveness of their nursing care. Many reviews emphasize the staff’s willingness to answer questions and provide support, creating a sense of trust and reassurance for families. Clients appreciate the follow-up and thoroughness demonstrated by the nurses, which contributes to a positive experience.
Room for Improvement
While the majority of feedback is overwhelmingly positive, some families noted areas for improvement in response times for inquiries. However, the overall sentiment regarding the quality of care and support remains strong.
Summary
Home Care Promise | GAPP Pediatric Home Health Care stands out in Atlanta, Georgia, for its commitment to providing skilled nursing and personal care to medically fragile children and seniors. With a dedicated and compassionate staff, the company is well-regarded for its customer service and ability to connect families with essential resources. Families can expect a supportive and professional approach to home health care.
