Overview
Home Care Alternatives, located in Lansing, Michigan, has been committed to providing personal care services for the elderly, sick, and disabled since 1999. The agency emphasizes a philosophy centered on dignity, independence, and fostering an active lifestyle for its clients. They aim to deliver care that feels like home, tailoring their services to meet the unique needs of each individual.
Services & Support
Home Care Alternatives offers a range of personal care services, including assistance with bathing, restroom activities, grooming, personal hygiene, dressing, and mobility support. They also provide meal planning, dietary management, medication reminders, and daily supervision to ensure clients receive comprehensive care tailored to their specific needs.
Care Approach & Staff
The agency prides itself on a compassionate and professional team dedicated to delivering high-quality care. They focus on treating each person with respect and understanding, ensuring that care plans are customized to enhance each client’s quality of life. However, some reviews indicate that experiences with staff can vary, with reports of unprofessional behavior and inadequate training.
Who They Serve
Home Care Alternatives serves a diverse clientele, including seniors, individuals with disabilities, and those requiring assistance due to health issues. Their approach is designed to support clients in maintaining their independence and dignity in a home environment.
What Families Say
Feedback from families is mixed. While some families commend the office staff for their responsiveness and the compassionate care provided by certain aides, others have reported serious concerns regarding professionalism and reliability. Instances of unprofessional conduct and inadequate care have been highlighted, with some families expressing frustration over the quality of service and communication from the agency.
Room for Improvement
Several reviews point to issues with staff professionalism and training. Families have reported unprofessional behavior from aides, including instances of inadequate care and communication failures. Additionally, concerns about the billing process and the reliability of caregivers have been noted, suggesting a need for improvements in these areas.
Summary
Home Care Alternatives in Lansing, Michigan, has a long-standing commitment to providing compassionate care for individuals in need. While many families appreciate the dedication of certain staff members and the personalized care approach, there are notable concerns regarding professionalism and consistency among caregivers. Families considering this agency may wish to weigh these mixed experiences when evaluating their options for home health care.
