Overview
Home by Choice, located in Gainesville, Florida, is a locally owned and operated licensed home-care agency dedicated to providing high-quality non-medical in-home caregiving services. The agency focuses on helping seniors remain safely and comfortably in their own homes, ensuring their independence and well-being.
Services & Support
Home by Choice specializes in private duty home-care services, including personal care, companion services, respite care, and post-surgical care. Their caregivers can provide assistance for as little as a few hours a day or around the clock, seven days a week. This flexibility allows families to tailor care to their specific needs, ensuring that their loved ones receive the support required for their daily activities.
Care Approach & Staff
The agency prides itself on its compassionate and dedicated staff, which includes certified nursing assistants (CNAs), home health aides, and sitter companions. Reviewers have noted the reliability and professionalism of the caregivers, who are described as caring and accommodating. The ownership takes an active role in ensuring high standards of care and emphasizes treating clients as they would their own family members. Caregivers are required to undergo background checks and maintain their credentials, ensuring a trustworthy care environment.
Who They Serve
Home by Choice primarily serves seniors who need assistance with daily living activities while remaining in the comfort of their homes. Families have expressed gratitude for the agency’s ability to meet the unique needs of their elderly loved ones, providing peace of mind for those who cannot be present.
What Families Say
Families have shared positive experiences with Home by Choice, highlighting the compassion and reliability of the caregivers. Many have expressed appreciation for the personalized care that feels like having a family member assist their loved ones. The agency’s commitment to maintaining consistent caregivers has also been noted as beneficial for both clients and their families.
Room for Improvement
While many reviews praise the care provided, there have been some concerns regarding communication and billing practices. One reviewer reported issues with pay discrepancies and a lack of responsiveness from office staff. This feedback suggests that there may be room for improvement in customer service and administrative transparency.
Summary
Home by Choice in Gainesville, Florida, offers compassionate and reliable home care services tailored to the needs of seniors. With a dedicated staff and a focus on personalized care, the agency has garnered positive feedback from families. However, addressing communication and billing concerns could enhance the overall experience for clients and their families.
