Overview
High Standard Home Care, Inc, located in Brooklyn, New York, is a home health agency dedicated to providing dependable and attentive in-home care services. They offer a range of services, including adult care and child care, with a commitment to delivering high-quality care tailored to the needs of their clients. The agency prides itself on its certified aides who are trained to support clients in maintaining a healthy and comfortable lifestyle in the privacy of their homes.
Services & Support
High Standard Home Care, Inc provides various services designed to meet the diverse needs of their clients. Their offerings include private duty nursing, home health aide services, rehabilitation, and medical social services. They also operate a Consumer Directed Personal Assistance Program (CDPAP), which gives clients more control over their care. The agency serves individuals of , ensuring that both seniors and children receive the quality care they deserve.
Care Approach & Staff
Families have noted the professionalism and compassion of the staff at High Standard Home Care. Coordinators, such as those mentioned in reviews, are frequently described as understanding and responsive, working diligently to ensure that clients receive the necessary support. However, some families have expressed concerns regarding communication, particularly in instances where they felt uninformed about changes in caregiver availability.
Who They Serve
High Standard Home Care, Inc serves a wide range of clients, including seniors and children in need of home care services. They focus on providing personalized care that addresses individual needs and preferences, allowing clients to lead independent lives while receiving the support they require.
Service Area
The agency operates throughout New York’s five boroughs, including Brooklyn, Bronx, Manhattan, Staten Island, and Queens, as well as various counties in the state. This extensive service area allows High Standard Home Care to reach a diverse population in need of home health services.
Accessibility & Languages
High Standard Home Care is committed to accessibility and inclusivity. Their staff speaks multiple languages, including English, Russian, Spanish, Chinese, Bengali, and Haitian Creole. This multilingual capability helps ensure that clients can communicate effectively and feel understood during their care.
What Families Say
Feedback from families highlights both positive experiences and areas for improvement. Many families appreciate the dedication and support of the staff, particularly mentioning coordinators who provide exceptional service. However, some clients have reported challenges with communication, particularly regarding timely updates about caregiver availability. While many recommend the agency for its caring staff, others have expressed frustration over the need for better coordination and communication.
Room for Improvement
Despite many positive reviews, some families have noted issues with communication, particularly in relation to updates about caregiver changes and responsiveness from the agency. Addressing these concerns may enhance the overall experience for clients and their families.
Summary
High Standard Home Care, Inc in Brooklyn, New York, offers a range of personalized home care services for seniors and children, supported by a dedicated team of professionals. While many families commend the compassionate care provided by staff, there are notable concerns regarding communication that the agency may need to address. Overall, the agency strives to deliver high-quality care and support to help clients maintain their independence and well-being.
