Overview
Helping Hands Of San Antonio home Care, located in San Antonio, Texas, provides home health services aimed at supporting individuals in need of assistance. The agency has received mixed feedback from families regarding their experiences.
Services & Support
The agency offers home health services tailored to clients’ needs, although specific service details are not provided in the reviews. Families have expressed concerns about the reliability of the caregiving services, with reports of caregivers not showing up and a lack of communication from the agency.
Care Approach & Staff
While some families have highlighted positive interactions with specific staff members, including the intake coordinator, others have reported serious issues with professionalism and communication. Reviews indicate that there have been instances where clients were left without care for extended periods, raising concerns about the agency’s commitment to their clients.
Who They Serve
Helping Hands Of San Antonio home Care serves individuals who require home health assistance. This includes clients with disabilities and chronic conditions, as noted in the reviews. However, the agency’s ability to effectively serve these individuals has been questioned by several families.
Room for Improvement
Multiple reviews indicate significant issues with communication and staff reliability. Families reported that caregivers frequently did not show up, and calls to the agency often went unanswered. Additionally, there were concerns about the timely payment of employees, which some believe may impact the availability of care.
Summary
Helping Hands Of San Antonio home Care has received a range of feedback from families. While some have praised the professionalism of certain staff members and the agency’s ability to quickly arrange services, others have expressed frustration over unprofessional behavior, communication failures, and a lack of reliable caregiving. Families considering this agency may want to weigh these varied experiences carefully.
